Eligible items may be returned for Store Credit only. Returns must be returned within 30 days of purchase. Coco Fashion will not accept any returns after 30 days.
Returned items must be unworn and unwashed (free of any stains from makeup, deodorant, or wear) with all Coco Fashion product tags attached. Defective items must be reported within 2 days of receipt. If not reported, we will not issue credit. If you believe you have received an incorrect item, please contact us within 24 hours of receiving your package.
Merchandise purchased online can be returned to one of our store locations (please see the address listed below). Please keep in mind that in-store returns will be issued store credit that can only be used in-store.
* Please note: Original shipping fees are non-refundable. Return shipping costs are the customer's responsibility.
*FINAL SALE ITEMS (NON RETURNABLE, NO EXCEPTIONS):
All items ending in $.97 are FINAL SALE, bodysuits, swim suits, lingerie and earrings are non-returnable.
Shoe Return Policy
We want you to be fully satisfied with every item you purchase from Coco Fashion. If, for whatever reason, you are not satisfied with your shoes, we will accept returns up to 30 days after purchase if the following conditions are met:
- All items must be unworn.
- All Items must be in their original packaging.
- You must include the original invoice.
- Find a Coco Fashion location near you (Northern Jersey)
- All items must be returned in original condition (including all paperwork, parts and accessories) with tags attached. Items must be unworn, unaltered, and unwashed. We do not accept "Sale" items or bodysuits.
- Upon returning the item, you will receive store credit in the form of a gift card to use in-store. Please keep in mind that gift cards issued in-store must be used on an in-store purchase.
- Please print and fill out our return slip or include your original packing slip with item(s) being returned. Kindly note without providing an order number there may be a delay in your return process.
- Pack your item(s) securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all parts & accessories) with tags attached. Items must be unworn and unwashed. We do not accept "Sale" items or bodysuits.
- Please keep the return tracking information for your records. Coco Fashion is not responsible for lost or stolen packages.
Send your package to:
754 Van Houten Ave,
Credit for your return merchandise will be processed once product is received at our store. Please allow 1-5 business days for return processing. Once your return has been processed, you'll be issued store credit in the form of an E-gift card via email. Store credit covers original purchasing price and tax if applicable.